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KNOW HOW YOU DO AND YOU START BROKE THE TABLE. UH, GOOD AFTERNOON. WELCOME TO THE
[CALL TO ORDER]
MCKINNEY. URBAN TRANSIT. UH, DISTRICT BOARD MEETING IS 4:45 P.M. ON TUESDAY, MAY 7TH WE'RE IN THE COUNCIL CHAMBERS AT 222 NORTH TENNESSEE STREET IN MCKINNEY, TEXAS. THIS TIME WE'LL CALL THE MEETING TO ORDER. UM THE FIRST ITEM ON THE AGENDA OUR PUBLIC ITEMS. PUBLIC COMMENTS ON[PUBLIC COMMENTS ON AGENDA ITEMS (For Non-Public Hearing Items)]
AGENDA ITEMS FOR NONPUBLIC HEARING ITEMS. I DO HAVE A CARD. THIS IS WHERE I'M NOT ON THE AGENDA, SO WE'LL COVER THAT IN A MINUTE. IS THERE ANYBODY IN THE AUDIENCE THAT WOULD LIKE TO[Minutes of the McKinney Urban Transit District Board Meeting of February 27, 2024]
ADDRESS ONE OF THE AGENDA ITEMS? ALL RIGHT, THEN WE WILL MOVE ON TO THE AGENDA ITEMS. UH, 24 1504. MINUTES OF MCKINNEY URBAN TRANSIT FOR MEETING FEBRUARY 27. 24 QUESTIONS, COMMENTS. TO APPROVE. WE HAVE A MOTION. WE HAVE A SECOND YOUR VOTES OR WELL, WE JUST OK, BOYS. ON MOTION PASSES. 24 1505 COLLIN COUNTY TRANSIT SERVICE UPDATE. HI I WILL BE STANDING IN FOR[Collin County Transit Service Update]
RYAN MCCUTCHEON TODAY AND PRESENTING THESE KEY PERFORMANCE INDICATORS TO YOU ALL.OK, SORRY. I GUESS I'M A LITTLE CONFUSED WITH THE WHERE THIS IS GOING. OK SO, UM, THE LAST TIME WE MET WAS FEBRUARY 2024 IN THAT MONTH WE HAD ABOUT 6323 RIDES. THAT'S ONE WAY TRIPS AND IN THE MONTH OF MARCH, WE HAD 6626 TRIPS ONE WAY TRIPS WITHIN THE COURSE OF THAT MONTH. IF YOU TAKE A LOOK HERE AT OUR HEAT MAPS, THIS IS REALLY JUST SHOWING OVER THE COURSE OF THE YEARS THAT THIS PROGRAM HAS BEEN RUNNING MARCH 2022. WE HAD 1449 TRIPS FAST FORWARD ONE YEAR 5994 TRIPS FAST FORWARD ANOTHER YEAR, 6626 TRIPS WITHIN ONE MONTH. THE WAIT TIMES FOR OUR TRIPS HAS NOT , UH, REALLY CHANGED MUCH WE SIT AT ABOUT A 10 OR 11 MINUTE. WAIT TIME FOR THOSE. AND AS YOU CAN SEE, OUR DISTANCE HAS INCREASED SLIGHTLY. WHERE UH, EACH TRIP IS ABOUT NOW FOR THE MONTH OF MARCH 7.7 MILES WHERE IF WE'RE LOOKING ALL THE WAY BACK AT APRIL 2023 IT'S ABOUT 7.2. UH, MINUTES OF EACH TRIP LENGTH. THERE'S ABOUT 17 MINUTES PER TRIP, AND THAT ALSO HAS REMAINED CONSTANT. OUR RIDERS APPROVED FOR SERVICE NUMBER SKYROCKETED DRAMATICALLY IN MARCH, WE SAW 48 NEW RIDERS TO THE PROGRAM, WHICH, IF YOU'RE LOOKING AT THIS GRAPH HERE WE SEE EVERY COUPLE OF MONTHS. WE HAVE A PRETTY BIG SPIKE. IS A REASON FOR THAT. I BELIEVE THAT IT IS WORD OF MOUTH. UM, YOU KNOW, THERE'S AN EVENT A WHOLE BUNCH OF PEOPLE TALK AND WE HAVE A BUNCH OF NEW RIDERS. AND UH, FOR UNIQUE RIDERS TO THE SERVICE BECAUSE THE OTHER NUMBERS THAT WE'VE SHOWN YOU HAVE BEEN NUMBERS OF TRIPS WITHIN THE COURSE OF THAT MONTH. THIS IS HOW MANY PEOPLE SPECIFICALLY HAVE BEEN WRITING. SO IN THE MONTH OF MARCH, WE HAVE 379 UNIQUE WRITERS. AS FAR AS PROGRAM UPDATES, UM THINGS THAT WE'RE DOING THAT ARE NEW AND INTERESTING. WE HAVE A I THAT WE ARE USING IN OUR CALL CENTER TO TAKE TRIPS. THIS IS DECREASING THE AMOUNT OF MAN HOURS AND THUS HOW MUCH WE HAVE TO PAY FOR THOSE MAN HOURS IN OUR CALL CENTER BILL. WE ARE ALSO TALKING TO DAT ABOUT THE OPTION YEAR PROGRAM ONE WHAT THAT LOOKS LIKE, UM AND THEY'LL BE TAKING THAT TO APPROVAL TO THE DART BOARD IN JULY. UM WE ARE ALSO GOING TO WORK WITH DART STAFF TO ESSENTIALLY GET A, UM, MARKETING PLAN IMPLEMENTED WHERE WE'RE TAKING THESE LETTERS, TEXT MESSAGES IN PERSON OPPORTUNITIES TO LET THEM KNOW THAT THE PROGRAM IS CHANGING HOW IT IS CHANGING AND, UM INFORM RESIDENTS AS BEST POSSIBLE. HAVE ANY QUESTIONS OR CONCERNS? IT IS ME OR RYAN MCCUTCHEON WHO YOU CAN TALK TO. I'LL TAKE ANY QUESTIONS. QUESTIONS. IT STRIKES ME. IF IS LOW THAT WE HAVE 379 RIDERS. UM AND I GUESS THOSE PEOPLE ARE AVERAGING 17.48 CENTS
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TRIPS A MONTH. IF YOU TAKE 6626 DIVIDE BY 379. THAT'S 17.48. I DON'T REALLY HAVE A QUESTION IN THERE. IT JUST AN OBSERVATION. WE HAVE A TRANSIT DEPENDENT POPULATION THAT DEFINITELY LIKES . OUR SERVICE. SEEMS TO ME THOUGH, THAT IF THEY WERE SEEMS TO ME THAT IF THEY WERE THAT DEPENDENT 17 TRIPS IS LOW BECAUSE IT'S A TRIP IS THE FRONT AND BACK IS TWO TRIPS, RIGHT? YEAH. SO THAT'S CALL IT ASSUMING THOSE ARE ALL FRONT AND BACKS, WHICH IS NOT FAIR TO SAY, BECAUSE IT'S 17. IT'S AN ODD NUMBER. THAT'S YOU KNOW. ROUGHLY EIGHT DAYS A MONTH. THEY'RE USING THE SERVICE. SOME OBSERVATIONS. THANK YOU. THERE. ALL RIGHT. THE NEXT TIME THEN IS[Consider/Discuss/Act on a Resolution Authorizing the City Manager to Seek an Extension of the Interlocal Agreement between Dallas Area Rapid Transit Mobility Service Local Government Corporation and the City of McKinney and Authorizing Staff to Take Any Necessary Actions to Implement Program Updates]
24 1506 CONSIDER TO DISCUSS ACT ON RESOLUTION AUTHORIZING CITY MANAGER TO SEEK AN EXTENSION OF THE LOCAL AGREEMENT BETWEEN DALLAS AREA RAPID TRANSIT MOBILITY SERVICE LOCAL GOOD AFTERNOON, MR CHAIR. MD BOARD. KEMP, FARM ASSISTANT CITY MANAGER. I'M GONNA GIVE YOU A QUICK OVERVIEW AND TURN IT OVER TO KIA FOR THE DETAILS. THIS HOPEFULLY WILL BE A REFRESH FOR YOU. AT OUR LAST MEETING IN FEBRUARY, WE DISCUSSED THE MUTD THE PROGRAM GOALS AND THE NEED TO BE FINANCIALLY SUSTAINABLE. WE HAVE A WONDERFULLY GROWING PROGRAM, BUT WE HAD BEEN RELIANT AND CONTINUE TO BE RELIANT ON CARES ACT ONE TIME FUNDING SOURCES AT THAT MEETING, THE BOARD PROVIDED DIRECT TO US RELATED TO BOTH THE WAY WE PAY FOR OUR SERVICE, BUT ALSO HOW WE DO OUR SERVICE, AND GENERALLY WE ARE GOING TO BE WORKING TOWARDS A $2 MILLION BUDGET FOR 2425. IN ORDER TO DO THAT WE ARE GOING TO HAVE TO EXPLORE SOME PROGRAM COST SAVINGS. WE ALSO WILL BE IMPLEMENTING A $5 FARE BASED DISTANCE CAP, WHICH IS A LITTLE BIT MORE THAN WE CHARGE TODAY, AND THEN WE ARE GOING TO BE CHANGING HOW WE FUND OUR PROGRAM. WE ARE GOING TO UTILIZE ALL OF OUR PARTNER CITIES AND THEY ARE GOING PAY PER THEIR USE , NOT PER THE CURRENT FORMULA THAT WE HAVE TODAY. THOSE PROGRAM CHANGES ARE ANTICIPATED TO START IN JANUARY OF 2025. SO THIS RESOLUTION IS THAT FIRST FORMAL ACTION THAT WILL KICK OFF THE PROCESS SO WE'RE ASKING YOU TO APPROVE THE RESOLUTION TODAY. THAT IS, OUR AGREEMENT WITH DART COUNCIL ALSO HAS TO APPROVE THE SAME RESOLUTION, AND THEN RYAN WILL BRING IT TO THE DART BOARD BECAUSE THEY ARE OPERATOR AND THEY HAVE TO GO THROUGH ALL OF THE SAME PROCESS. SO REALLY QUICKLY IN DETAIL. THE $2 MILLION BUDGET. UM WE HAVE SOME COST SAVINGS MEASURES THAT WE ARE WORKING ON. REGARDLESS THOSE INCLUDE LOOKING AT POOLING TRIPS IT INCLUDES LOOKING AT DECOMMISSIONING OUR CITY VEHICLES AND MOVING TO CONTRACTOR VEHICLES. IT INCLUDES LOOKING AT A CANCELLATION POLICY AND CONTINUED OPERATIONAL EFFICIENCY ALL THE WAY. UM, WE PROPOSE IN THE NEXT YEAR'S BUDGET TO USE $1 MILLION OF CARES ACT TO FILL OUR BUDGET GAP AND THEN REDUCE THAT OVER TIME.AND REDUCE THAT BY INCREASING OUR RELIANCE ON OUR MEMBER CITY PAYING FOR THEIR SHARE. IF YOU REMEMBER THIS IS NOT A DOLLAR FOR DOLLAR CHANGE, BECAUSE WHEN WE PUT IN A DOLLAR, WE GET TO USE ANOTHER ONE OF OUR FEDERAL DOLLARS, SO WE GET A LITTLE BIT OF AN ADDITIONAL BENEFIT WHEN WE USE LOCAL FUNDING VERSUS CARES, ACT FUNDING. ALL OF OUR NUMBERS THAT WERE PRESENTED TO YOU BEFORE AND THE KIA WILL SHARE AGAIN WERE BASED ON A 3% GROWTH RATE. THAT IS THE OVERVIEW THAT IS ESSENTIALLY THE RESOLUTION THAT WE TO CONSIDER TODAY. KEY IS GOING TO GO INTO A LITTLE MORE DETAIL ON WHAT WE'VE BEEN DOING BEHIND THE SCENES. SO IN TALKING WITH OUR OPERATIONS TEAM , WE'VE DETERMINED THAT THIS FARE STRUCTURE IS POSSIBLE TO DO IN OUR PLATFORM. IT WILL TAKE ABOUT TWO WEEKS FOR US TO IMPLEMENT ESSENTIALLY FOR ANY TRIP, SEVEN MILES OR LESS. WE'VE GOT A $5 FARE AND IT WILL BUMP UP. UM YOU KNOW, BASED ON THOSE ADDITIONAL FEW MILES WHERE THE MAXIMUM IS $17, SO ANY TRIP LONGER THAN 23 MILES IS GOING TO BE A $17 FEE FOR THE RIDER? UM, WITHIN THAT IS JUST, YOU KNOW. OF THAT. OF THAT. EQUATION. UM WHAT WE ARE DOING IN ADDITION, UH, LIKE KIM MENTIONED WE'RE GOING TO HAVE A RIDER CERTIFICATION WHERE EVERYONE WHO HAS APPLIED TO OUR PROGRAM WILL NEED TO ESSENTIALLY RECERTIFY AND LET US KNOW THAT THEY STILL LIVE IN THE SERVICE AREA AND STILL MEET THE QUALIFICATIONS FOR THE PROGRAM. UM IN THAT, YOU KNOW, WE ARE GOING TO, UH, OBVIOUSLY REACH OUT TO PEOPLE IN THE DIGITAL WAYS BUT REACHING OUT TO THEM IN IN PERSON EVENTS AS WELL AT PUBLIC HEARINGS, ET CETERA, UM, WE'RE GOING TO BE DISCUSSING WITH OUR RELATIVE RELEVANT SUBCONTRACTING ENTITIES TO, UH, ENSURE THAT THEY CAN PUT
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OUT THE LEVEL OF SERVICE THAT WE CAN AFFORD. AND VICE VERSA. UM, ALSO, WE'RE BUILDING OUT A CANCELLATION POLICY, BUT WE DON'T WANT OUR CANCELLATION POLICY TO BE OVERLY RESTRICTIVE OR BURDENSOME. SO BUILDING ONE THAT IS BASED OFF OF WHAT OTHER PROGRAMS THAT ARE SIMILARLY SIZED AND ARE HELPING SIMILAR GROUPS OF PEOPLE. WE WILL USE THAT AS A BASELINE TO DETERMINE.SO HERE IS OUR TIMELINE OVERVIEW . WHERE UH, WE HAVE HERE IN THE MONTH OF MAY. WE'RE GOING TO HAVE APPROVAL FROM YOU ALL THE NUTD BOARD AND ALL THE WAY TO OUR JANUARY 2025 LAUNCH IN JUNE.
WE'RE GOING TO BE TALKING WITH OUR SUBCONTRACTORS AND ENSURING THAT EVERYBODY IS READY TO HIT THE GROUND RUNNING. WE WILL GET DART LGC APPROVAL LOCAL GOVERNMENT CORPORATION APPROVAL IN JULY WILL BE DEVELOPING USER TRAINING AND GETTING THAT OUT THE DOOR BETWEEN AUGUST AND OCTOBER, NOVEMBER, WE'LL BE DOING OUR SANDBOX TESTING TO AGAIN. THAT THIS CAN GO OFF WITHOUT A HITCH AND OUR FINAL PRE LAUNCH ASSESSMENT BEFORE THE JANUARY 2025 LAUNCH OF THE NEW FAIR RATE. SO IN THAT, UM D, A RT MARKETING DEPARTMENT WILL BE ASSISTING US IN DEVELOPING THIS USER TRAINING AND WE WILL ALSO LEVERAGE THE CITY OF MCKINNEY MARKETING DEPARTMENT IN ORDER TO DO THAT. THIS WAS THE BUDGET MODEL THAT KIM SPOKE OF EARLIER AND YOU ALL SAW THIS AT THE LAST MEETING. WHERE YOU KNOW WE ARE. WE HAVE THAT $1 MILLION FROM CARES, AND WE WILL BE DIMINISHING THAT OVER TIME. SO IN SHORT, JUST LOOKING FOR, UM STAFF IS LOOKING FOR RECOMMENDATIONS FOR APPROVAL SO THAT WE CAN CONTINUE TO MEET THE NEEDS OF OUR RESIDENTS IN A FISCALLY SUSTAINABLE MANNER. TAKE ANY QUESTIONS IF YOU HAVE THEM. QUESTIONS. ENTERTAIN A MOTION. MAKE A MOTION THAT WE APPROVE THIS ITEM. I'LL SECOND ALL IN FAVOR. I. UM, THIS IS ONE THAT IS NOT ON. OK, SORRY. YEAH. MEAN TIMES. IS NOT, IS IT? CALL. ALL RIGHT. A MOTION PASSED. AND THEN, UH, DO HAVE A CARD ON A NON AGENDA ITEM. HM? NO, COME ON UP. LINDA STRAHAN, RIGHT? WHY NOT? HI. I'M LINDA STRAHAN. UM I CAME TO THE LAST MEETING, AND IT WAS EVIDENT TO ME THAT WELL, SOME MEMBERS OF THIS BOARD AND OF THE DATA GATHERING TEAM MIGHT POSSIBLY BE ELDERLY. I DON'T THINK VERY MANY OF YOU ARE DISABLED OR LOW INCOME AND IT DIDN'T SEEM TO ME THAT YOU GUYS HAD SOUGHT THE INPUT FROM SOMEONE WHO IS DISABLED OR LOW INCOME. BECAUSE IF YOU HAD, IT WOULD HAVE REALIZED THAT THE WALMART AND PROSPER THAT WAS USED AS AN EXAMPLE IS ONE OF THE ONLY PLACES IN YOUR SERVICE AREA THAT ACTUALLY TAKES MEDICAID AND CARE FOR LAB WORK. THERE IS A QUEST DIAGNOSTIC FACILITY THERE. MOST PEOPLE WHO ARE ELDERLY AND DISABLED RECEIVE MEDICAID AND MEDICARE. THOSE PROVIDERS DO NOT DO LABS IN THE OFFICE AS A TRADITIONAL MEDICAL PROVIDER WOULD SO WE ARE FORCED TO HAVE TO GO OUTSIDE OF OUR AREA AND GO TO PROSPER. BECAUSE YOU GUYS DON'T SERVICE ALAN, IF YOU WANT TO SAVE SOME MONEY, THE WALMART AND ALLEN IS PRETTY CLOSE, AND WE COULD GO THERE. THE OTHER THING IS, I WOULD HOPE AND I URGE THIS BOARD TO CONSIDER PUTTING SOMEONE ON THE BOARD TO GATHER THAT INPUT FROM SOMEONE WHO IS LOW INCOME OR DISABLED.
SO THAT WAY YOU UNDERSTAND THOSE NEEDS AND DON'T MAKE ASSUMPTIONS BECAUSE THE ASSUMPTION WAS MADE THAT HEY, EVERYBODY JUST WANTS TO GO SHOPPING AT THE NEW WALMART. THAT'S NOT ACCURATE.
AND ALSO ENCOURAGE THE BOARD TO UPDATE YOUR WEBSITE BECAUSE RIGHT NOW IT SAYS, YOU MEETINGS ARE SUPPOSED TO TAKE PLACE AT 5 P.M. THE THIRD THURSDAY EVERY QUARTER. THIS IS THE SECOND MEETING THAT I'VE ATTENDED WHERE IT DIDN'T HAPPEN THAT WAY. SO I WOULD GREATLY APPRECIATE THAT.
AS YOU MOVE FORWARD WITH THESE CHANGES. YOU TAKE THAT INTO CONSIDERATION. ANOTHER THING TO CONSIDER IS THAT WHILE MANY OF YOU MAY PAY YOUR BILLS ONLINE, AND YOU HAVE CHECKING ACCOUNTS IN ORDER TO DO THAT LOW INCOME AND DISABLED PEOPLE CAN'T AFFORD THE $10 MONTHLY FEE FOR THOSE CHECKING ACCOUNTS. SO WE DO EVERYTHING BY CASH, WHICH MEANS WE HAVE TO DRIVE TO THE CITY TO PAY OUR WATER BILL. WE HAVE TO DRIVE SOMEWHERE OR GET THERE SOME KIND OF WAY. SO WHEN YOU LOOK AT THE NUMBER OF TRIPS THAT SOME OF PEOPLE ARE USING, AND THEY MAY SEEM HIGH. IF THEY'RE
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LOW INCOME AND IT'S HIGH, IT COULD BE BECAUSE THEY HAVE CHILDREN ALL IN DIFFERENT GRADE LEVELS. AND YOU'VE GOT FOUR KIDS , WHICH MEANS YOU'VE GOT FOUR ROUND TRIPS JUST TO GO TO PARENT TEACHER CONFERENCES. PLUS I HAVE TO TAKE ALL FOUR OF THEM TO THE DOCTOR AT DIFFERENT TIMES, THEN I ALSO HAVE TO TAKE THEM TO GO GET THEIR LAB WORK DONE AND DENTAL APPOINTMENTS. SO IF YOU SEE SOMEONE WHO HAS AN UNUSUALLY AMOUNT YOU KNOW OF TRIPS. IT COULD JUST BE THEIR DAILY LIVES, SO AS YOU GO THROUGHOUT YOUR DAILY LIVES FOR THE NEXT QUARTER UNTIL YOU HAVE YOUR NEXT MEETING , I CHALLENGE YOU TO WRITE DOWN WHERE YOU'RE GOING. WHAT ARE YOU DOING? HOW MANY TIMES HOW MANY TRIPS ARE YOU TAKING EVERY MONTH FOR YOUR VISITS TO PAY YOUR BILLS? JUST YOUR DAILY LIFE, NOT EVEN ACTIVITIES BECAUSE WE CAN'T AFFORD TO GO TO THE MOVIES. WE CAN'T AFFORD TO GO OUT TO EAT SO IN OUR DAILY LIVES, JUST REGULAR ACTIVITIES. WE ARE HAVING A HIGHER AMOUNT OF TRIPS. SO IF YOU CHOOSE THREE YEARS FROM NOW TO CAP THAT OFF, YOU COULD BE CUTTING US OFF FROM SERVICES THAT WE NEED. THANK YOU. ALL RIGHT. AND WE, UH HAVE NO OTHER ITEMS, AND WE HAVE NO EXECUTIVE SESSION CORRECT. ENTERTAIN A MOTION TO ADJOURN. SECOND ALL IN FAVOR. I WE ARE ADJOURNED. THANK* This transcript was compiled from uncorrected Closed Captioning.