[00:00:06]
THIRD, IT IS NOW 4:09 P.M, AND WE ARE AT COUNCIL CHAMBERS AT 401 EAST VIRGINIA STREET HERE IN
[PUBLIC COMMENTS ON AGENDA ITEMS]
MCKINNEY, TEXAS. THE FIRST ITEM IS PUBLIC COMMENTS ON AGENDA ITEMS. I DO NOT HAVE ANY CARDS.[Transit Staff Report and Service Update]
IS THERE ANYONE WHO WISHES TO SPEAK TODAY? SEEING NONE, WE'RE GOING TO MOVE ON TO ITEM 252839.TRANSIT STAFF REPORT AND SERVICE UPDATE. MISS STILWELL. THANK YOU SO MUCH. ALL RIGHT, BOARD MEMBERS, WE ARE JUST GIVING A LITTLE STAFF UPDATE AND I WILL GO OVER KIND OF DIFFERENT THINGS. I WILL BE TOUCHING ON THE FUNDING AND MEMBER CITY CONTRIBUTIONS FOR THIS COMING FISCAL YEAR. JUST TO REMIND YOU, WE WERE ORIGINALLY AWARDED 8.8 MILLION IN CARES ACT FUNDING. WE HAVE 6.1 MILLION LEFT. WE ARE PROJECTED TO SPEND 1.38 MILLION IN FY 25, WHICH AT THE END OF THIS FISCAL YEAR WILL LEAVE US WITH ABOUT $4.7 MILLION. WE ANTICIPATE TO FULLY EXPEND THESE FUNDS IN FY 28, AND STAFF IS ACTIVELY LOOKING FOR OTHER FUNDING SOURCES AVAILABLE LOCALLY AND FEDERALLY. I JUST WANTED TO SHARE AN UPDATE ON MEMBER CITY CONTRIBUTIONS FOR THIS COMING FISCAL YEAR. I HAVE LAST YEAR'S CONTRIBUTIONS UP THERE, AND THEN THE PROJECTED CONTRIBUTION FOR FY 26. THIS IS A ROUGH ESTIMATE. SO WE ARE LOOKING AT DIFFERENT WAYS OF CALCULATING THIS TO MAKE IT THE MOST FAIR FOR ALL OF THE MEMBER CITIES, BUT STILL STAYING TRUE TO REDUCING OUR RELIANCE ON CARES ACT FUNDING AND INCREASING LOCAL DOLLARS. ARE THERE ANY QUESTIONS ON THE ALTERED MAP THAT WE WERE SHOWN IN THE LAST FEW MEETINGS? IS THAT STILL THE MCKINNEY FRISCO? YEAH IT IS. WE ARE ACTIVELY DISCUSSING THAT WITH THE COG. WE DON'T HAVE A START DATE YET, BUT I CAN BE SURE AND LOOP YOU IN WHEN WE DO HAVE ONE. BUT THAT ULTIMATELY CHANGES THIS TOO AS WELL, RIGHT? IT DOES, BUT WE DON'T HAVE A SET DATE ON WHEN IT WILL CHANGE THAT, BUT I DON'T I DON'T THINK IT WILL CHANGE IT FOR FY 26. OKAY. SO BUT THE LIKE IF I REMEMBER CORRECTLY, FRISCO WAS ABOUT A THIRD OF FRISCO WAS IN THE NEW ZONE. IS THAT CORRECT? IT WAS MY UNDERSTANDING THAT ALL FRISCO WAS IN THE NEW ZONE. OH, I THOUGHT IT WAS ONLY PART OF FRISCO. I THOUGHT IT WAS PART. SO I WAS CURIOUS ON HOW THAT WOULD APPLY. LIKE IF THEY'RE GOING TO. I'M NOT SURE HOW IT WOULD APPLY. WE'RE STILL DISCUSSING THAT WITH THE. OKAY.
YEAH. MY AND JASMINE. I MAY BE OUT OF TURN HERE, BUT YOU KNOW, PART OF FRISCO'S IN DENTON COUNTY, AND I WONDER IF THAT HAD SOMETHING TO DO WITH IT. BUT YEAH, MY RECOLLECTION WAS PART OF FRISCO. IT'S VERY MUCH A PATCHWORK. YEAH. IT IS. OKAY. ANY OTHER QUESTIONS FROM THE BOARD? OKAY, I'LL TURN IT OVER TO RYAN. GOOD AFTERNOON. BOARD. MY NAME IS RYAN MCCUTCHEON. I'M A PROJECT MANAGER IN THE SERVICE PLANNING AND SCHEDULING DEPARTMENT AT DART, AND I WORK COLLABORATIVELY WITH JASMINE AND MARGARET ON THIS PROGRAM. LET'S SEE. I AM LOOKING FOR MY PRESENTATION. THANK YOU. SO AGAIN, JUST A REMINDER OF HOW THIS PROGRAM OPERATES. IT IS AN ELIGIBILITY BASED SERVICE FOR RESIDENTS OF MCKINNEY. MELISSA PRINCETON, PROSPER SALINA, AND LOWRY CROSSING. YOU MUST BE A SENIOR 65 OR OVER. A WRITER WITH A DISABILITY OR A LOW INCOME WRITER IN ORDER TO QUALIFY. AND OUR SERVICE AREA, AS WE WERE JUST DISCUSSING, IS RATHER LARGE. IT'S 886MI■!S. SO THE FIT THING THAT I WANT TO TALK TO YOU ABOUT IS RIDERSHIP. AND WHAT I HAVE TO REPORT IS REALLY GOOD NEWS IN TERMS OF THE FACT THAT OUR RIDERSHIP CONTINUES TO GROW YEAR OVER YEAR. AND WHAT YOU SEE HERE IS AN ESCALATION IN GROWTH, WHERE WE HAVE OUR RIDERSHIP BY EACH CALENDAR YEAR. WHEN WE FIRST STARTED LOOKING AT THE AVERAGE WEEKDAY RIDERSHIP, IT BEGAN IN 2022 AT 102 AVERAGE WEEKDAY RIDERS. FAST FORWARD TO 2025, AND WE'RE AT 286 RIDERS PER WEEKDAY. AND IF WE'RE TALKING ABOUT UNIQUE RIDERS LOOKING AT LAST CALENDAR YEAR, JANUARY TO DECEMBER, WE HAD 400 AND WE AVERAGED 410 UNIQUE RIDERS. AS OF THIS CALENDAR YEAR, WE ARE AVERAGING 453 RIDERS. SO LOOKING AT A HEAT MAP AND I HAVE IT BROKEN UP INTO
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MCKINNEY AND NON MCKINNEY. SO FIRST WE WILL FOCUS ON THE CITY OF MCKINNEY BECAUSE IT DOES HAVE THE LARGEST AMOUNT OF RIDERSHIP. AND WHAT YOU WILL SEE IN THE NORTHEASTERN QUADRANT IS THAT THAT LOOKING AT THE SUN IS BASICALLY THE SAMARITAN INN. SO THIS IS WHERE THE PARTNERSHIP THROUGH THE MAYOR'S TASK FORCE, WHICH I WILL BE TALKING ABOUT A LITTLE BIT LATER IN THIS PRESENTATION, HAS BEEN A HUGE SUCCESS WITH CONNECTING THOSE IN THE UNHOUSED SHELTER OF THE SAMARITAN INN TO BOTH MEDICAL AND ALSO JOB OPPORTUNITIES. WHAT YOU'LL ALSO SEE IN THIS MAP IS VARIOUS PLACES WHERE WE SEE HIGH LEVELS OF ATTRACTION. FOR ONE, IN THE CENTRAL CORRIDOR, WE HAVE THE MCKINNEY SENIOR REC CENTER AND ALSO SOME RESIDENTIAL COMPLEXES IN THIS AREA. IN THE SOUTHERN SECTOR, WE SEE THE MEDICAL CITY, MCKINNEY AND ALSO RESIDENTIAL. SO THAT WOULD BE COUNTRY VIEW LANE, GRAND TEXAN AND GRAND RESERVE, WHICH WE PROVIDE TRANSPORTATION ON A WEEKLY BASIS TO MAKE WALMART RUNS. AND THEN WE ALSO HAVE IN THE SOUTHWESTERN CORRIDOR TWO OTHER GROCERY STORES, WALMART AND MARKET STREET. WE DO HAVE A HIGH NUMBER OF OUR RIDERS THAT ACTUALLY WORK AT THAT MARKET STREET. AND THEN IN THE NORTHEAST NORTHWESTERN QUADRANT, WE HAVE BAYLOR, SCOTT AND WHITE. SO WE HAVE A LOT OF DIALYSIS TRIPS THAT OCCUR IN THAT REGION, AND ALSO PEOPLE GOING FOR MEDICAL APPOINTMENTS. NOW, LOOKING OUTSIDE OF THIS, OUTSIDE OF MCKINNEY, I DO WANT TO FOCUS ON A COUPLE OF POINTS IN PROSPER. WE DO HAVE WALMART IN THAT AREA. AND THERE ARE THERE IS ONE DIALYSIS CLINIC IN THAT AREA WHERE WE ALSO SEE SOME AMOUNTS OF TRANSPORTATION GOING TO. IN PRINCETON, WE HAVE WALMART AND SOME RESIDENTIAL TRIPS THAT ARE OCCURRING IN THE EASTERN SECTOR OF THIS SECTION. AND THEN LOOKING AT SOME CITIES THAT ARE OUTSIDE OF THE METRO SERVICE AREA, CITIES, BUT STILL IN THE OVERALL SERVICE AREA, WE HAVE PLANO. AND SO WHAT YOU SEE AT THE VERY SOUTHERN POINT IS MY POSSIBILITIES. SO A PLACE WHERE WE TAKE A LOT OF INDIVIDUALS TO SCHOOL ON A DAILY BASIS, AND THEN WE ALSO CONNECT INTO THE DART SERVICE AREA. SO THAT ONE GREEN DOT THAT YOU SEE JUST ABOVE PLANO IS THE PARKER ROAD STATION. SO CREATING THAT CONNECTIVITY IS A GREAT ATTRIBUTE TO OUR CUSTOMERS. AND THEN I WANT TO COVER SOME KEY PERFORMANCE INDICATORS. WHAT YOU'LL SEE WITH RIDERSHIP IS THAT IT HAS AT THIS POINT SORT OF PLATEAUED, WHICH I THINK IS A GOOD THING BECAUSE IT WILL KEEP COSTS AT A CERTAIN MORE MANAGEABLE AND PREDICTABLE LEVEL. BUT AS WE CONTINUE TO GROW THIS PROGRAM, WE MIGHT SEE SOME SMALLER ELEMENTS OF SOME GROWTH, BUT IT'S BEEN RATHER CURTAILED OVER THE LAST FEW MONTHS. ONE THING THAT I'M HAPPY TO REPORT ON IS CANCELLATIONS CONTINUE TO GO DOWN. SO AS JASMINE AND MYSELF REACH OUT TO OUR CUSTOMERS, EXPLAIN ABOUT THE CANCELLATIONS AND HOW IT COULD NEGATIVELY AFFECT OTHER INDIVIDUALS, I THINK PEOPLE ARE STARTING TO GET THAT MESSAGE AND WE'RE ABLE TO REACH INDIVIDUALS ALSO THROUGH OUR CALL CENTER. NO SHOWS HAVE ALSO BEEN ON A SLIGHT DECLINE. SO AS WE CAN DECREASE CANCELLATIONS AND NO SHOWS, THAT ALSO HELPS WITH SOME OF THE VARIABLE COSTS THAT ARE CHARGED TO THIS PROGRAM. TRAVEL DISTANCE HAS REMAINED RELATIVELY THE SAME DURING THIS PROGRAM, WHERE IT IS SOMEWHERE BETWEEN 7 AND 8 MILES.AND THEN OUR WAIT TIME HAS DONE EXCEEDINGLY WELL. OUR THRESHOLD IS GETTING TRIPS OR GETTING SERVICE TO INDIVIDUALS IN LESS THAN 30 MINUTES. SO WHAT YOU CAN SEE ON AVERAGE IS WE ARE OUR AVERAGE WAIT TIME IS ABOUT TEN MINUTES. AND WHAT YOU SEE HIGHLIGHTED IN YELLOW IS THE WAYS THAT INDIVIDUALS ARE ABLE TO BOOK THEIR TRIPS. SO THE THREE MECHANISMS THAT PEOPLE CAN BOOK TRIPS IS ONE THROUGH OUR CALL CENTER, TWO THROUGH OUR GO PASS APP AND THREE THROUGH ARTIFICIAL INTELLIGENCE. SO WHEN SOMEBODY CALLS OUR CALL CENTER, NOW, THE FIRST THING THAT THEY'RE GREETED WITH IS OUR ARTIFICIAL INTELLIGENCE CHATBOT THAT IS TRYING TO BOOK TRIPS FOR INDIVIDUALS. AND IF THE ARTIFICIAL INTELLIGENCE ISN'T ABLE TO HELP THAT INDIVIDUAL, THEN THAT INDIVIDUAL CAN ASK TO SPEAK TO AN AGENT OR REPRESENTATIVE, AND THEN THEY GO TO THE NEXT HUMAN BEING. SO THAT'S WHERE WE HAVE SEEN A LITTLE BIT OF ESCALATION WITH REGARDS TO THE CALL CENTER AND THE RELIANCE ON THE CALL CENTER. SO NEXT I WANT TO TALK ABOUT FAREBOX REVENUE AND RIDERSHIP. I'D LIKE TO REMIND THE BOARD THAT LAST YEAR, WE MOVED FROM A FLAT FARE SERVICE TO A DISTANCE BASED FARE. AND SO WHAT YOU SEE HERE IS A PRODUCT OF THAT CHANGE. AND SO OUR FARES, THE WAY THEY CURRENTLY EXIST, IS ANY TRIP UP TO SEVEN MILES WOULD COST A FLAT FARE OF $5 PER PERSON PER TRIP. ANYTHING GREATER THAN SEVEN MILES THERE WOULD BE AN ADDITIONAL $0.75 PER EACH ADDITIONAL MILE. AND THEN WE CAPPED THAT AT 23 MILES. SO OUR HIGHEST FARE IS $17 PER PERSON PER TRIP. AND WHAT I WANT TO POINT OUT HERE IS A COUPLE OF
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THINGS. FIRST, THE DISTANCE BASED FARE WENT INTO EFFECT IN THE END OF FEBRUARY. AND WHAT WE HAVE SEEN IS A 90% INCREASE IN TERMS OF THE AMOUNT OF MONEY UTD TAKES IN THROUGH THE FAREBOX REVENUE COMPONENT. AND AGAIN, WHAT I ALSO THINK IS IMPORTANT HERE IS THAT WE'VE ALSO SEEN A SLIGHT INCREASE IN THE AVERAGE MONTHLY RIDERSHIP. SO WHAT THAT TELLS ME IS THE DISTANCE BASED FARE IS NOT OVERLY BURDENSOME TO INDIVIDUALS, AND IT WOULD DISSUADE THEM FROM ACTUALLY USING OUR SERVICE. AND THAT'S WHAT WE SEE WITH REGARDS TO OUR RIDERSHIP. AND ONE MORE THING I'D LIKE TO POINT OUT ABOUT THE FAREBOX REVENUE. THIS IS SOMETHING THAT COMES INTO DART.DART RETAINS THE FAREBOX REVENUE. AND THEN WE OFFER THAT TO UTD AS A CREDIT. SO THAT'S HOW MUCH HE IS ABLE TO USE OR HAVE ACCESS TO THEIR FAREBOX GENERATING. AND THEN THE LAST THING I WANT TO POINT OUT IS OUR PARTNERS OVER AT THE SAMARITAN END RECENTLY DID A SURVEY OF THEIR RESIDENTS AND HOW THIS PROGRAM IS REALLY, TRULY HAVING A POSITIVE IMPACT ON THEIR LIVES. AND SO, AGAIN, THE TWO MAIN ELEMENTS THAT I WANT TO FOCUS ON IS ECONOMIC OPPORTUNITY THROUGH JOB TRANSPORTATION AND ALSO BEING ABLE TO GET PEOPLE TO MEDICAL APPOINTMENTS. SO OF THOSE THAT HAVE USED THIS SERVICE THROUGH THE MAYOR'S TASK FORCE, AND WE'RE VERY APPRECIATIVE OF THAT, IS THAT 80% OF RESIDENTS HAVE REPORTED THAT THEY HAVE BEEN ABLE TO SECURE JOBS WITH ACCESS TO THIS FUNDING, 70% HAVE SAID THAT THEY HAVE BEEN ABLE TO ATTEND MEDICAL APPOINTMENTS. AND OVERALL, YOU KNOW, 9 IN 10 OF OUR CUSTOMERS SAY THEY WOULD NOT BE ABLE TO MAINTAIN EMPLOYMENT. BUT FOR THIS MAYOR'S TASK FORCE PROGRAM. SO I HOPE YOU CAN SEE THE POSITIVE ASPECTS OR THE POSITIVE IMPACT THIS IS HAVING ON THE CUSTOMERS OF THE UTD CITIES. SO THAT BRINGS ME TO A CONCLUSION OF MY PRESENTATION TODAY, AND I'D BE HAPPY TO ADDRESS ANY QUESTIONS THAT YOU HAVE ON THE. FLAT BOX REVENUE. YOU GOT IT AT AN AVERAGE OF 47, I THINK A MONTH THE LAST TWO. AND JUST APPLYING THAT TO AVERAGE RIDERSHIP IN THAT 400, WOULD YOU SAY IT WAS PER MONTH? THE UNIQUE RIDERS? YEAH. SO IT'S ABOUT AS OF THIS YEAR IT'S 453 UNIQUE RIDERS. WE'RE ULTIMATELY ASKING RESIDENTS OR THE PARTICIPANTS ON AVERAGE ARE GOING TO SPEND ABOUT $125 IN THIS PROGRAM, AND THEN WE'RE SUBSIDIZING THE REST OF THAT. WOULD YOU? I'M JUST DOING 47 DIVIDED BY 450. WELL, BUT I THINK WHAT WE NEED TO LOOK AT, THE NUMBER THAT I WOULD USE IS THE OVERALL RIDERSHIP. SO INSTEAD OF UNIQUE RIDERS, I WOULD EXPAND THAT OUT TO IN THIS CASE FOR APRIL, 7241 RIDERS. SO THE AVERAGE COST THAT INDIVIDUALS ARE SPENDING PER TRIP IS JUST SLIGHTLY ABOVE $8 PER TRIP. SO THE INDIVIDUAL SPENDING $8 PER TRIP. YES, SIR.
AND BUT THAT WOULD ADD UP TO IF THEY TAKE 20 TRIPS A MONTH, ABOUT THE 100 AND SOME ODD $150 A MONTH. 125. YES, SIR. AND I MEAN, WE KNOW A LARGE PORTION OF THAT IS SAMARITAN, AND WE KNOW A LARGE PORTION OF THAT IS TO, YOU KNOW, THESE PLACES, BUT IT'S ALSO FREQUENT USERS, OR WE STILL HAVE INFREQUENT USERS FOR LIKE DAY HAB AND OTHER SERVICES THAT REIMBURSE THEM FOR THOSE EXPENSES AS WELL, BECAUSE SOME OF THIS IS NOT BORNE BY THE PARTICIPANT, IT MAY BE BORNE BY THEIR PROGRAM THAT THEY'RE IN. SO THE UTD IS ACTIVELY WORKING WITH OTHER ORGANIZATIONS, MEDICAL ORGANIZATIONS TO ACTUALLY BEAR SOME OF THE COST WITH THE INDIVIDUALS. BUT AT THIS TIME, I WOULD SAY THAT THE SAMARITAN INN IS PROBABLY THE ONLY ONE THAT IS RECEIVING THE BENEFIT OF BEING ABLE TO ASSIST THEM WITH FARES AT THIS TIME. OKAY. ANY OTHER QUESTIONS? RYAN AND JASMINE, I WANT TO SAY THAT I APPRECIATE THIS PRESENTATION. YOU GUYS ARE MAKING A REAL DIFFERENCE IN PEOPLE'S LIVES AND THAT'S IMPORTANT. AND IT'S NOT LOST ON ANY OF US. AND I GREATLY APPRECIATE IT. GREATLY APPRECIATE BOTH OF YOU. THANK YOU. THANK YOU. ALL RIGHT. THANK
[Consider/Discuss/Act on a Resolution Authorizing the City Manager to Seek an Extension of the Interlocal Agreement between Dallas Area Rapid Transit Local Government Corporation and the City of McKinney]
YOU, THANK YOU. ALL RIGHT. MOVING ON TO ITEM 252840. CONSIDER DISCUSS ACT ON A RESOLUTION AUTHORIZING THE CITY MANAGER TO SEEK AN EXTENSION OF THE INTERLOCAL AGREEMENT BETWEEN DALLAS AREA RAPID TRANSIT, LOCAL GOVERNMENT CORPORATION AND THE CITY OF MCKINNEY. THE BOARD[00:15:06]
MEMBERS, WE ARE JUST LOOKING TO EXECUTE THE SECOND OPTION YEAR OF OUR CONTRACT WITH DART. THIS IS THE FINAL OPTION YEAR OF THE ORIGINAL THREE YEAR AND TWO OPTION YEAR CONTRACT. OKAY, ANY QUESTIONS OR DISCUSSION FROM THE BOARD? SEEING NONE, I'LL ENTERTAIN A MOTION. SO MOVED.SECOND. ALL IN FAVOR SAY AYE. AYE. ANY OPPOSED? ALL RIGHT. MOTION PASSES. THANK YOU VERY
[PUBLIC COMMENTS Regarding Matters not on the Agenda]
MUCH. THANK YOU. ALL RIGHT. FINALLY, PUBLIC COMMENTS REGARDING MATTERS NOT ON THE AGENDA. IS THERE ANYONE HERE TO SPEAK? SEEING NONE, I'LL ENTERTAIN A MOTION TO ADJOURN.SO MOVED. SECOND. ALL IN
* This transcript was compiled from uncorrected Closed Captioning.