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[00:00:05]

MEETING OF THE MCKINNEY URBAN TRANSIT DISTRICT BOARD ON OCTOBER 21ST AND IT IS NOW 6 23 B M. AND FIRST ITEM OF BUSINESS AND THIS IS BY ZOOM BY THE WAY FOR THOSE WATCHING RECORDING PUBLIC COMMENTS ON AGENDA ITEMS. I DO NOT SEE ANYONE WHO HAS TUNED IN TO MAKE THOSE TYPE OF COMMENTS DO YOU LIKE YOU KNOW, WE HAVE NOT. NEXT CONSENT ITEMS. WE HAVE ONLY ONE ITEM

[CONSENT ITEMS]

20-090. THE END YOU TV MINUTES FROM THE AUGUST 19TH 2020. D'OH. AD'S CHANGES OF ELITES OR A MOTION TO APPROVE. I MAKE A MOTION WE APPROVED THE SECOND WELL, SECOND. THEY'RE FULLER FOR A SECOND ALL IN FAVOR. POSED SAME SIGN MOTION PASSES, REPORTS 0-090 D C. T A UPDATE

[DCTA Update]

THANK YOU FOR BEING PATIENT SHELL. GET ME MY NAME IS SARAH MOBILITY SERVICE COORDINATOR WITH THE D. C T ES. ALSO ON THE LINE TONIGHT IS NICOLE RECORD WHO IS OUR VICE PRESIDENT OF MOBILITY SERVICES ADMINISTRATION. AND I'LL BE GIVING A BRIEF SERVICE UPDATE THE COUNTY TRANSIT NEXT, PLEASE. THE FIRST TABLE SHOWS FUNDS EXPENDED SINCE THE INCEPTION OF THE PROGRAM IN JUNE, 2017 BROKEN DOWN EACH YEAR THROUGH AUGUST. 2020 YOU CAN SEE THAT THERE'S A TOTAL OF OVER $459,000 OF FUNDS EXPENDED SINCE INCEPTION OF THE PROGRAM.

THAT WAS ACTUALLY 5 49. I'M SORRY. THANK YOU. THE NEXT LINE, PLEASE. THIS IS OUR PARTICIPANTS. OVERVIEW TO DATE. SIX TIMES 50 PEOPLE HAVE QUALIFIED FOR THE ELDERLY PERSONS WITH DISABILITIES PROGRAM. AND 88 FOR THE LOW INCOME PROGRAM FOR A TOTAL NUMBER OF 738 PARTICIPANTS. WELL TIME FOR THE PROGRAM SINCE INCEPTION. THE NEXT LIGHT.

LOOKING AT THAT GRAPHICALLY. IT MAKES 12% LOW INCOME PARTICIPANTS AND 88% WERE IN THE ELDERLY PERSONS WITH DISABILITIES PROGRAM. THIS TABLE SHOWS TRIPS BY CITY SINCE INCEPTION, THE PROGRAM IN JUNE 2017 THROUGH SEPTEMBER 2020. YOU COULD SEE IT BROKEN DOWN EACH CITY FOR A TOTAL OF 25,249 RIGHTS TAKEN SINCE THE INCEPTION OF THE PROGRAM.

RIDERSHIP FISCAL YEAR 2020 WHERE YOU WILL BE ABLE TO SEE THE IMPACT IN 19 AND HOW EACH CATEGORY OF WRITER IS BEING IMPACTED. THIS FIRST CRAP SHOWS DEMAND RESPONSE TRIPS FOR FISCAL YEAR 2020. IT WAS AROUND MID MARCH THAT WE REALLY START SEEING THE IMPACTS OF 19 WHERE YOU CAN SEE TRIPS DROPPED DOWN TO 56. AND THEN DECLINED. OVER THE NEXT FEW MONTHS. THERE'S BEEN SOME SLOW INCREASES OVER THE LAST THREE MONTHS. TRIPS BEGIN BY DEMAND RESPONSE. NEXT LIFE. THIS IS THE NUMBER OF A TAXI TRIPS FOR FISCAL YEAR 2020 AGAIN HAD CLIENTS DUE TO 19 WITH APRIL BEING THE LOWEST MONTH OF 263 TRIPS. OLIVER TAXI SEEMS TO BE REBOUND VERY WELL, THE LAST TWO MONTHS, AUGUST, HAVING 624 TRIPS AND SEPTEMBER HAVEN'T 671 TRIPS. A CORRESPONDING WITH THE. DECLINE IN RIDERSHIP ON TAXI TRIPS WAS ALSO THE AVERAGE BEAR. IT'S WHERE PEOPLE WERE TENDING TO TRAVEL ONLY WHEN THEY NEEDED TO AND FOR NECESSITIES, THINGS LIKE GOING JUST TO THE GROCERY STORES. YOU CAN SEE THE INCREASE, ESPECIALLY OVER THE LAST COUPLE MONTHS, PEOPLE ARE VENTURING OUT A LONGER TRIPS AND GOING BACK TO WORK. NEXT SLIDE, PLEASE. THIS GRAPH SHOWS THE NUMBER OF TRIPS TAKEN BY THE PARTICIPANTS AND THE LOW INCOME PROGRAM. OVER THE LAST COUPLE MONTHS. WE'VE SEEN THAT THERE. RIDERSHIP IS REBOUND FROM COVE IN 19, AS WELL WITH 78 TRIPS IN AUGUST IN 60 TRIP IN SEPTEMBER. HERE. WE HAVE TAXI TRIPS THAT AIR TAKEN THAT WILL WORK RELATED THIS DIP DOWN TO ONLY 36 TRIPS IN APRIL. BUT

[00:05:03]

AGAIN, LIKE THE OTHER AREAS, WE'RE SEEING A GOOD INCREASE WITH AUGUST HAVING, 118 WRITES IN SEPTEMBER, HAVING 94 RIGHTS THAT WERE ALL WORK RELATED. THIS IS A GOOD INDICATOR THAT PEOPLE ARE STARTING TIO GO BACK TO WORK AND UTILIZE THE TAXI SERVICE IN ORDER TO DO SO. AND IN THIS LAST SLIDE SHOWS THE CATEGORIES BROKEN DOWN BY PERCENT. LOW INCOME WORK TRIPS AND PERSONS WITH DISABILITIES. THIS IS OVER THE LAST FISCAL YEAR, 2020. I'D BE HAPPY TO ANSWER ANY QUESTIONS ON RIDERSHIP. THE BOARD RIGHT NOW. OCEANS FOR SARAH. YES, I HAVE QUESTIONS. COUNSELOR. BERNARD, GET THE EIGHT RIDERS FOR LOW INCOME. FOR THE LOWING PROGRAM.

WHAT SEEMS TO BE. WHAT SEEMS TO BE THE HOLDUP IN END AND MORE RIDERSHIP IN THIS SEEMS WE'VE DONE EVERYTHING IN OUR POWER IS ABOARD. YOU, UH, WERE THE ICE OF RIDES. IMPACT. THAT'S LIKE THE POPULATION. AND. WE'RE IN 88 RIDERS. WHAT IS IT THAT WE'RE MISSING THE MARK. I WOULD SAY THE MCKINNEY STAFF SIDE THEY PROMOTE THE PROGRAM'S QUITE A BIT THAT I SEE I'M STILL SEEING YOU. IT'S SLOW, BUT THEY'RE STILL STEADY GROWTH. FOR THE LOW INCOME PROGRAM, AND I'VE SEEN SOME MORE APPLICATIONS COME THROUGH THESE LAST COUPLE MONTHS, WHICH IS VERY ENCOURAGING. ELSE DAMN WELL, JUST, YOU KNOW, LOOKING AT THE BESIDES JUST THE LOW INCOME RIDERSHIP. I MEAN, YOU KNOW, I'M WITH YOU 88 OUT OF THE ENTIRE CITY IS NO MUCH I LOOK AT THE WORK RELATED TAXI TRIPS, THOUGH. AND. YOU KNOW, IF WE MEAN IF YOU IF YOU SAY JUST 2020 DAYS A WEEK, I MEAN A MONTH. THEN THAT'S 40 40 TRIPS, AND THAT'S JUST ONE PERSON. SO SOMEONE'S ACTUALLY RELYING ON THE SERVICE TO GET BACK AND FORTH TO WORK. YOU KNOW THAT THERE'S LESS THAN THREE PEOPLE THERE SO. WE'RE FALLING SHORT OF WHAT WE WANTED YOU TO BE ABLE TO WORK LIFE OF OUR CITIZENS. RIGHT? I AGREE. HAVE SOME IMPACT, BUT NOT IT WOULDN'T APPEAR THAT THAT KIND OF IMPACT. YOU DO HAVE MORE PEOPLE FOR MONTHS. GOING ON THE WORK TRIPS. THEY JUST DON'T GO TO WORK FIVE DAYS A WEEK. A LOT OF THESE PEOPLE ARE DOING ELDERLY AND DISABLED CATEGORY THEY WORK PART TIME. HIM. I THINK THAT'S EVEN PROBABLY MORE TELLING THEM IS THAT YOU KNOW THAT WE'RE NOT REACHING THE FOLKS THAT WE WANT REACH TO BE ABLE TO GET THEM TO WHERE THEY NEED TO BE. I THINK I HAVE ANY ANSWERS, BUT I JUST. HEAD ON WITH TWO ACCOUNTS. MENTION WELLS CONDIMENTS. YOU KNOW WHAT? WE HAVEN'T DONE THIS ESE. WE HAVEN'T DONE ANY KIND. DIRECT MAIL PEACE. I KNOW THERE'S EXPENSE, OBVIOUSLY TO THAT, BUT CERTAINLY. YOU KNOW THERE, THERE'S MARKETING THAT WE COULD DO THAT WE HAVEN'T DONE. GOD GREET WAY WE HAVE, YOU KNOW, WE DO HAVE A BOOK FUNNY THAT WE HAVEN'T TAPPED INTO, UM. I THINK YOU KNOW, MARKETING WITH THE DEAL THERE STILL SO MANY PEOPLE THAT DO NOT KNOW THAT THIS PROGRAMME EXISTS MARKETING. I'D ALSO.

THERE IS THAT ASPECT OF RELIABILITY. AND YOU KNOW, I DON'T KNOW IF WE'VE MET THE MARK THERE, SO AN INCREASE IN RIDERSHIP. WITHOUT AN INCREASINGLY LIABILITIES AND GOING TO HELP US MEET THAT MARK EITHER, IF THE TAXI SERVICE IS NOT ABLE TO MEET THAT MARK. SO I THINK THAT MAY PLAY A PART IN IT AS WELL. AS IF WE USE THAT RIDERSHIP AND NOT THE RELIABILITY THEN WE'RE STILL GOING. YEAH. YEAH THAT'S A HARD STOP AFTER THAT, FOR SURE. BUT ASSUMING WE DO THAT ON THE MARKETING. YOU KNOW, THERE'S CERTAINLY MARKETS WHEN I SAY MARKET NOW TALKING GROCERY MARKET ON DH WHATNOT. YOU KNOW POINT OF SALE TYPE MARKETING SCOTT LIKE WE DID WHEN WE WERE ON M C D. C, YOU KNOW, WITH. WITH OUR BY LOCAL CAMPAIGN, EXACTLY WHICH WHICH WAS ALMOST THE BETTER NAME THAT I WON'T MENTION NOW, BUT, UM, BUT YOU KNOW, THAT'S WHAT WE DID THAT CAMPAIGN THAT I THINK WAS SUCCESSFUL IN. EDUCATED PEOPLE, SO YOU KNOW, STRATEGICALLY PLACED IN KNOW WHERE IT WOULD BE SEEN. THE WRITERS WERE

[00:10:04]

TRYING TOW ATTRACT AND MAKE THIS AVAILABLE, TOO. BUT. YEAH. MARKETING I THINK I THINK TO EVERYONE'S POINT. PEOPLE DON'T THEY MUST NOT KNOW ABOUT THE SERVICE OR THEY CERTAINLY BE USING IT MORE THAN THEY ARE. SO QUALIFIED, BUT YOU KNOW, IT'S A QUESTION OF HOW OFTEN THEY USED SERVICE. IF THEY DO QUALIFY, I JUST WANTED TO PUT THAT OUT THERE AS WELL. LIKE HIS GREATEST. IT WOULD BE TO HAVE A GENERAL PUBLIC. UM, ADVERTISEMENT. OUR SERVICE IS NOT CURRENTLY FOR THE GENERAL PUBLIC, SO WE WOULD HAVE TIO TEMPER WHATEVER THAT LOOKS LIKE, BUT YES. MARKETING. YES CERTAINLY. WHATEVER THE MARKETING PIECE WAS, WOULD IDENTIFY WHO WHO IS ELIGIBLE? BUT TO COUNCILMAN SYMBOLS, POINT TO, OF COURSE, YOU KNOW, I KNOW THERE WERE SOME ISSUES ON THE FRONT SIDE. AND I WONDER HOW. HOW MUCH OF THOSE THAT WRITERS WE DID HAVE OUR NO LONGER UTILIZING IT JUST BECAUSE THEY CAN'T. THE OTHER.

THE OTHER PIECE OF IT IS WHAT DO WE DO? WE GO ALL OUT. NO, WE JUST COVERED THE CENSUS. AND.

YOU KNOW, THERE'S A LOT OF DIFFERENT WAYS TO REACH FOLKS THAT. WELL YOU KNOW, THE CENSUS TAKERS KNOW DOOR TO DOOR AFTER A DIRECT MAIL AND THEN YOU KNOW FOR NOT NOT JUST NOT JUST QUOTE UNQUOTE, THE EAST SIDE OF MCKINNEY BUT ALL MCKINNEY. THE CHURCH'S TEND TO BE A FAIRLY GOOD CONGREGATING PLACE, AND PERHAPS A GOOD WAY TO DISSEMINATE INFORMATION AS WELL. YEAH. I THINK THAT IS WAS YOUR NONPROFIT. I THINK. YOU KNOW, KNOWS THAT. SERVICING YOU KNOW THOSE THOSE LOWER INCOME POPULATIONS AND. REALLY A DISABLED. I MEAN, YOUR NONPROFIT THE GREAT EXAMPLE. YOU YOU SEE THE NEEDS THERE'S OBVIOUSLY MORE THAN 88 PEOPLE THAT WE'RE CERTAIN. YOU KNOW, EVERY MONTH IN OUR COMMUNITY, SO I MEAN, THE YOU KNOW THE WICK LOCATION. THE FOOD STAMP OFFICE WAS EASY, GREAT LOCATIONS FOR PEOPLE TO KNOW THAT WE OFFER THESE SERVICES IN WHICH THEY AUTOMATICALLY QUALIFIED. YEAH, YEAH. MARK ON THROCKMORTON ON SATURDAYS THAT MAYBE YOU WERE TALKING ABOUT ALREADY. ACCOUNTS MENTIONED, BUT WE THAT THERE'S ALREADY FOLKS AND THAT'S A GREAT THAT'S A GREAT COMMENT. THERE'S ALREADY FOLKS THAT YOU KNOW, WE TRY TOE INCLUDE AND ON THE FRONT END WHEN PEOPLE DRIVE UP.

TO THE EVENT, AND THERE'S A LOT OF THE INFORMATION GETS TO SEVEN DAYS. ALSO, YOU KNOW SPANISH ENGLISH JUST TO INCREASE THE RIP THE REACHES WELL. SO. YEAH, I'LL BE GLAD, TEO BE GLAD TO TAKE THAT ON JUST FOR THE LITTLE PART OF THE WORLD. WE'RE IN. FOR SURE. I DEFINITELY WASN'T TRYING TO ADD ANYTHING ELSE ON YOUR PLATE. I'M JUST SAYING, YOU KNOW THOSE OPPORTUNITIES FOR US THAT WE ALREADY KNOW PEOPLE IN NEED. THAT WOULD PROBABLY FALL INTO OUR QUALIFICATIONS. AND ESPECIALLY, I GUESS, SAID THE HEALTH AND HUMAN SERVICES BECAUSE THAT'S ONE OF OUR QUALIFIERS. SO WE KNOW THAT. THAT THAT WOULD AUTOMATICALLY QUALIFIED MCKINNEY RESIDENTS OR RESIDENTS IN OUR, YOU KNOW, AREA THAT WOULD BE A PLACE I THINK FOR US TO START. OH, MAN, LISTEN, WE'LL GLADLY TAKE THAT ON MY FRIEND. NO WORRIES THERE.

BUT THERE'S ALSO SOME. WE'RE MEMBERS OF TWO OR THREE TO EXTEND THAT TO THREE NETWORKING GROUPS WITH OTHER NONPROFITS. AND I THINK THAT B A I'VE GOT THAT SCRIBBLE DOWN IS A FERTILE GROUND AS WELL. A COUNCILMAN ELLIOT I COULD TAKE ON. WE'VE GOT TO NONPROFITS HERE CROSS FOR NEIGHBORS, NEIGHBORS AS WELL AS COMMERCE DOWN AND I'D BE GLAD TO DO WHATEVER I CAN TO BE THE CONDUIT. TO THEM, BECAUSE THAT'S GONNA BE THAT'S GONNA BE 95% OF THE FOLKS HERE THAT IF YOU USE THE SERVICE. MAN. THAT WOULD BE AWESOME. IF YOU WOULD DO THAT. THANK YOU.

CUTE. YOU HAVE COLLATERAL IN ENGLISH AND SPANISH FLYERS. FOR THOSE TO YOU GUYS AT THE CLOSE OF THE MEETING. THAT WOULD BE AWESOME. THANK YOU EVERY GREAT THANK YOU. ANY OTHER IDEAS THAT WE CAN WE CAN EXPLORE. AND THEN YOU KNOW, WE CAN TAKE THIS OFFLINE WITH. THE KEY AND HER STAFF TIO SEE WHAT WE DO IN THE MEANTIME, IN BETWEEN MEETINGS, BUT. THAT WOULD BE FAIR. DO NOT SEND THAT TO MOREE A AND HAVE THEM DISTRIBUTED TIO, THEIR PASTORS AND CHURCH ORGANIZATION. IT'S A GREAT IDEA, BUT SHE WILL BE MORE THAN MORE THAN WILLING TO DO THAT.

THAT THAT WOULD REACH A LOT OF PEOPLE. ANY OTHER IDEAS. THOSE AIR ALL GOOD WITH YOU ACCOUNTS

[00:15:02]

MENTION, WE'LL START THE DISCUSSION MARKETING, I THINK IS THE KEY. I HAVE A LOT OF MONEY. AND NOW IS THE TIME. WHERE WE GOT OFF ON THAT LITTLE BIT. SARAH. INCOMING SARAH ON THE D C. T. A. THANK YOU, SIR. UM YOU KNOW, I LOOK AT YOUR PROGRAMME VERY GREATLY AND HAVE A LOT OF DATA, SO I'D BE HAPPY TO WORK WITH STAPH IN YOUR MARKETING DEPARTMENT THAT CAN, YOU KNOW, HELP LEAVE GENERATE DIRECTION TO TARGET CERTAIN MARKETS. THAT WOULD BE GREAT PAUL. YOU KNOW, WE'D ALREADY TALKED ON ANOTHER ANOTHER TOPIC. UM, THIS MIGHT BE ANOTHER GIVEN TO CONSIDER WORKING WITH COCOA AND ANY INFORMATION IN THE WATER BILLS, AT LEAST WITH FOLKS WHO YOU GET PAPER BILLS AS WELL. SURE, SCOTT. THAT'S SOMETHING WE COULD DEFINITELY LOOK AT. THANK YOU. ALL RIGHT. NEXT ITEM TWO ZERO DASH IN 0908 BUDGET UPDATE IS THAT A KIA?

[Budget Update]

THAT IS ME. THANK YOU. ALL RIGHTY. SO FISCAL YEAR, 20 HAS ENDED. WE HAVE SOME FUNDS THAT ARE GOING TO ROLL OVER. SOME DON'T AWAIT. YEAH, RIGHT. SOME DO SOME. DON'T OKAY, SO WE HAVE OUR UR B 1902 FROM TEXTILE REMAINING IN THAT CATEGORY ACROSS. OPERATING ADMINISTRATIONS IS 185,000 WON 70 AND OPERATING 33,690 IN ADMINISTRATION. 100,000 OF THAT WILL CARRY OVER TO FISCAL YEAR, 21. FOR OUR FDA BUDGET AND ARE REMAINING CATEGORIES. WE'VE GOT 210,900. THAT WILL ROLL OVER. AND THEN THIS LAST CATEGORY THIS 52,183. THAT'S SPECIFICALLY FOR OUR JOB APPLICATION RESOURCE. HOW PEOPLE GET TO WORK, AND THOSE FUNDS WILL ROLL OVER AS WELL. I'LL TAKE ANY QUESTIONS IF YOU HAPPEN. ANY QUESTIONS FOR YOU? ALL RIGHT. THANK YOU VERY MUCH, UH, OF ALL THE ONES THAT WERE HERE. THIS NEXT ONE I'M MOST

[Flat Fare Implementation Update]

EXCITED TO HEAR ABOUT 20-0909 FLAT FARE IMPLEMENTATION. ACTING. WONDERFUL PULLING UP PRESENTATION. I HAVE A ONE PAGER. I THINK I ATTACHED THE AGENDA, BUT I BET YOU GOT SOME NUMBERS FORCE. OH, NO. IT IS ALSO A ONE PAGER BECAUSE I'M YOU KNOW, REALLY LETTING YOU ALL KNOW THAT IT TOOK EFFECT AS INTENDED. YOU KNOW, YOU GUYS APPROVED IT ON THE 19TH. WE GOT IT THROUGH ON THE FIRST. PEOPLE DID RECEIVE DIRECT MAIL FOR THE ACTUAL USERS OF THE SERVICE. WE ALSO PUT OUT A SOCIAL MEDIA AND YOU NEWSLETTER, LITTLE INFOGRAPHIC AND RIGHT UP. AND ALSO UPDATED THE WEBSITE WITH THIS INFORMATION. DO WE KNOW? WELL HOW IT'S ACTUALLY EMBEDDED IN THE OTHER USAGE IS SO NEVERMIND THAT WAS REDONE THE QUESTION. SO IT TOOK. IT TOOK EFFECT. OCTOBER 1ST SEPTEMBER 1ST FIRST, OKAY? YEAH, I THINK THAT'S EVEN MORE TELLING BACK TO THE MARKETING DISCUSSION THAT WE WERE HOPING THAT THERE WOULD BE AN INCREASING RIDERSHIP. AND, YOU KNOW, CERTAINLY A COUPLE OF THREE THINGS OF TICKED UP. TAXI RIDES UP SOMEWHAT, BUT. CERTAINLY THERE WAS NOT AN AVALANCHE OF FOLKS THAT SUDDENLY TOOK ADVANTAGE OF THE PROGRAM. GREAT I AM SEEING YOU KNOW PEOPLE WILL CALL AND I'M GETTING POSITIVE REVIEWS IN THAT WAY. SO. MY NUGGET OF TRUTH, PEOPLE SEEM TO LIKE IT. I THINK IT'S PROBABLY GONNA TAKE AWHILE. FOR THE FOR THE WORD TO GET OUT. THINK OF A TIME LITTLE CREW UP.

AM I REMEMBERING CORRECTLY? THAT WAY WE SETTLED ON $3 BECAUSE WE WERE AIMING FOR YOU KNOW CERTAIN PERCENT OF THE RIDERSHIP, BUT. CERTAINLY WELL, CERTAINLY I BELIEVE WE DISCUSSED. YOU KNOW SOME NUMBERS ALL AROUND THAT AND THEN YOU KNOW, SAID, EH, LET'S SEE WHAT THE $3 YOU KNOW, FAIR DOES. AND BE READY TO RESPOND OF NEED TO BE AND. LIKE THE GUESTS, WASS IS THAT WE MIGHT NEED EVEN RATCHET IT DOWN FURTHER WOULD BE IF THEY MADE ANY CHANGES THERE, BUT WE DISCUSSED THROUGH THAT THEY WERE NOT. THAT'S KIND OF WHAT I REMEMBER. ON THIS IS JEN AI, THOUGH I BELIEVE THE MOTION WASS BECAUSE YOU WERE LOOKING

[00:20:09]

AT THE PERCENTAGE DECREASE THAT WOULD GET YOU TO THAT. AND IT WAS 85. SO WE'RE ABOUT AT THAT 85% DECREASE, WHICH TRANSLATES INTO ROUGHLY A $3 FARE FOR AN AVERAGE TRIP COST. THOUGHT THAT'S ON WHERE WE ARE WITH THIS. I DON'T THINK IT'S BEEN IMPLEMENTED LONG ENOUGH TO. TO REALLY MAKE A DECISION. I THINK YOU GOTTA LET IT HAVE A LITTLE BIT MORE TIME. I'M ALL FOR REDUCING IT. IF THAT'S THE CASE. DEGREE HAS BEEN A TREMENDOUS AMOUNT. I'M JUST THROWING IT OUT THERE THAT BELIEVE THAT WAS THE DISCUSSION. SHOULD WE BE READY TO DO SOMETHING AT THE NEXT MEETING? RIGHT? YES. YEAH. OKAY WITH BACKWARD GETTING THIS FAR.

WOULD LIKE TO GET SOME MORE DATA AND DETAILS. OBVIOUSLY. WITH THE RIDER. A SHIP GOING UP WITH THE RIDE'S GOING UP. I WOULD LIKE TO SEE MORE RIDERSHIP, MOHR. JUST MORE NOTICES GOING OUT. I WANT TO SEE MORE PARTICIPATION WITH MORE DATA. THANK YOU, SIR.

ANYONE ELSE COMMENTS THOUGHTS? I JUST I ECHO, OF COURSE WHAT'S BEEN SAID. RENNY. THIS IS SARAH FROM CTU. EH? I KNOW IT'S EARLY. YOU KNOW, WE JUST START ON SEPTEMBER 1ST. INCREASE IN SUBSIDY, BUT I AM SEEING ON THE INVOICES FROM IRVING HOLDINGS THERE MORE PEOPLE ARE ADDING MONEY TO THEIR CARDS. AND I'M SEEING PEOPLE WHO HAVEN'T ADDED MY NAME TO THEIR CARDS IN A LONG TIME. START TO ADMIN. SO HOPEFULLY THAT WILL TRANSLATE INTO MORE RIDERSHIP OVER THE NEXT FEW MONTHS. MAYBE THAT'S A LEADING INDICATOR THAT MAY PLAY OUT WELL THEN. THANK YOU FOR THAT OBSERVATION. I WOULD SAY THAT I'M LOOKING AT THIS ONE PAGE EXHIBIT. THAT WENT OUT.

EVERYBODY IN KENYA, BUT YOUR ODDS WOULD INCREASE. THE ON THE FLYER. YES THAT THAT'S THE GRAPHIC ON THE FLYER IS THE ONE THAT WE SENT OUT TO EVERYONE. BUT YOU SENT IT TO EVERYONE WHO IS IN THE PROGRAM AND NOT PEOPLE WHO ARE NOT PROGRAMMED. CORRECT. WE SENT IT TO USERS OF THE PROGRAM BY A MALE INFORMING THEM AND SENT THAT INFOGRAPHIC TO THEM ON SOCIAL MEDIA AND THE E NEWSLETTER. I'M SAYING, PUT IT IN EVERYBODY'S WATER BILL ON YOUR PRIVACY, AN INCREASE. THE OTHER PIECE THAT WE TALKED ABOUT, UH, COUNSEL IN FELLS POINT, YOU KNOW, JUST TO EXPANDING THE VISIBILITY, BUT WAS THERE A VERSION OF SPANISH SPANISH VERSION THAT WENT OUT AS WELL? I DO NOT THINK SO. AND THAT IS SOMETHING I WILL GET ON. THAT WOULD BE GREAT. THANK YOU. LIKE MOST THE FIRES THAT WORKED WE'VE SEEN ACROSS DIFFERENT. DIFFERENT PARTS OF THE CITY. UH, SPANISH ON ONE SIDE, ENGLISH ON THE OTHER AND AMERICA GETS IT. IT'S DIGESTIBLE. SMART. OTHER COMMENTS. THANK YOU, COUNCILMAN PHILLIPS. ALL RIGHT, LET'S MOVE

[Consider/Discuss/Act on Six Month Extension of Services with DCTA; Update on Transit Operations Procurement]

ON, THEN. THANK YOU APPRECIATE IT ITEM 20-0910 CONSIDERS DISCUSS ACT ON SIX MONTH EXTENSION OF SERVICES WITH SITA. UPDATE ON TRANSIT OPERATIONS PROCUREMENT. YES. SO AT THE LAST MEETING, YOU GUYS HAD US LOOK INTO WHETHER WE COULD GO. YOU KNOW, TWO TRACKS IF WE COULD DO PUBLIC TRANSIT AGENCY FOR CURE, MAN IF WE COULD DO PRIVATE COMPANY PROCUREMENT. AND IF WE CAN'T DO BOTH DO PUBLIC AGENCIES, WELL, FDA REGULATIONS FOR CLUED US FROM DOING BOTH SO WE WOULD ON LEE WENT OUT TO DISCUSS WITH PUBLIC SERVICE AGENCIES. UM, PUBLIC TRANSIT AGENCIES ACTUALLY, DON'T. THEY DON'T COMPETE, THOUGH, BECAUSE THIS IS A PUBLIC SECTOR BECAUSE IT IS SUCH A SMALL AND CLOSE KNIT REGION. AND THERE AREN'T THAT MANY AGENCIES OF SIZE. THEY DON'T WANT TO WORK AGAINST EACH OTHER. THEY WOULD. PREFER TO WORK COLLABORATIVELY. IF THEY COULD, YOU KNOW IF ONE CAN PROVIDE SERVICE THAN PERHAPS ALL CAN COME TOGETHER AND PROVIDE SERVICE, SOME AMALGAM OF THE SORT. S O LAST WEEK OR TWO WEEKS AGO. NOW WE MET WITH ANY TV OR WE MET WITH THE REPRESENTATIVES FROM DARK SITA AND STAR, UM, DISCUSSING POTENTIAL SERVICE MODELS. TIMELINE FOR RULE OUT.

[00:25:05]

HOPEFULLY, WE WILL HAVE A PROPOSAL TO BRING YOU ALL BY LATE NOVEMBER. UM, BUT BECAUSE THIS IS TAKING. REALLY THE TIME THAT IT DESERVES THE TIME THAT IT NEEDS TO BE DONE CORRECTLY BECAUSE WE WANT THIS DONE, RIGHT? UH, AN EXTENSION ON THE EXISTING CONTRACT IS STAFF'S RECOMMENDATION. REALLY BECAUSE WE GET TO MAINTAIN CURRENT SERVICES FOR RESIDENTS WHILE WORKING THROUGH A NEW SERVICE CONTRACT AND. JUST ENSURING THAT RESIDENTS HAVE EVERYTHING THAT THEY NEED. WHILE WE'RE SORTING OUT EVERYTHING THAT WE NEED, IF THAT MAKES SENSE. UM AND THIS IS JENNY. I JUST WANNA KIND OF REMIND THE BOARD OF A LITTLE BIT OF HISTORY. SO THE MUT D STARTED WHEN TAPS HIM WAS NO LONGER ABLE TO PROVIDE SERVICE TO THE MCKINNEY URBANIZED AREA AND WE VERY WANTED TO GET A SERVICE TO RESIDENTS VERY QUICKLY GET SOMETHING ON THE GROUND AND THE FASTEST. MOST EFFICIENT, EFFECTIVE THING TO DO WAS TO IMPLEMENT THE TAXI VOUCHER PROGRAM WITH OUR BUSES TO PROVIDE MOBILITY SERVICE FOR THIS, IT HAD OVER SIZE AND ABILITY DEVICES AND THAT WORKED VERY WELL. THEY'RE WORSE AND DRAWBACKS WITH THAT SERVICE. AS YOU KNOW, WE'VE MENTIONED PREVIOUSLY KIND OF THE ON TIME THINGS THAT CONSISTENCY WITH THE TAXI SERVICE. SO NOT ONLY ARE WE GOING OUT, TIO, DAR DE CE CT AND STARR AND SAYING, YOU KNOW, THIS IS WHAT WE HAVE. CAN YOU GIVE US PROPOSAL? WE'RE USING. WHAT? WHAT WE GOT FROM THE PROPOSAL. SORRY. THE NAME JUST FLEW OUT OF MY HEAD. THE SPARE LAST TRANSISTOR. THANK YOU. I WAS THINKING STAR. YEAH. THE SPARE LABS, TRANSIT STUDY AND WAYS OF AUTOMATING THE PROCESS WHERE WE STILL HAVE THE ABILITY FOR A RESIDENTS TO CALL IN ON SCHEDULE RIDES BUT ALSO. WHERE IT'S A MUCH MORE SANE LIS PROCESS FOR RESIDENTS WILL BE ABLE TEO TO SCHEDULE RIDES ONLINE. WE'LL BE ABLE TO SCHEDULE RIDES ON THEIR PHONES AND REALLY BRINGING IN SOME MORE TECHNOLOGY SOLUTIONS AND HAVING A. A SERVICE THAT OFFERS MORE OPTIONS AND PRICE POINTS FOR RESIDENTS OTHER THAN JUST THE TAXI VOUCHER PROGRAM. SO CHICKY IS POINT IT IS GOING TO TAKE A LITTLE BIT LONGER. YOU KNOW WHERE THE RESIDENTS ARE ARE HAPPY WITH THE PROGRAM. NOW. I THINK A LOT OF THE SERVICE THAT YOU ISSUES WITH IRVING HOLDINGS THE TAXI VOUCHER PROGRAM HAVE KIND OF BEEN SMOOTHED OUT. PLUS, YOU KNOW, THE RIDERSHIP IS DOWN BECAUSE OF COVE. IT. SO WE FEEL THAT THIS IS A REALLY GOOD TIME TO LOOK AT THE SPARE LAB STUDY. TALK WITH THOSE PUBLIC SERVICE PROVIDERS THAT NO THIS MARKET SO WELL AND COME UP WITH A REALLY, REALLY GREAT. MODEL THAT WILL WORK VERY WELL FOR OUR URBAN TRANSIT DISTRICT. AND AS I SAID, YOU KNOW, THAT'S GOING TO TAKE A LITTLE BIT OF TIME S O. WE ARE WE HAVE ASKED FOR A SIX MONTH EXTENSION WITH YOU KNOW IF THE MUTV DOES APPROVE THAT. AND THEY'LL BE TAKING THAT THEY'RE BORED IF IT'S APPROVED BY YOU ALL. SO JUST TO GO BACK TO LAST MEETING, WE HAD THAT WE GET AFTER PRETTY QUICK IN ORDERTO HAVE SOMETHING BY THE END OF THE YEAR. SO IF YOU MEMORIZED, I MEAN, I THINK YOU MAY HAVE JUST DONE THAT. BUT. UP. 123 POINTS ON WHY? WHY? WHY YOU FEEL LIKE WE SHOULDN'T DO THAT? BECAUSE THAT WAS THE DIRECTION LAST TIME IS HEY, LET'S GO AHEAD AND SAY THAT I LIKE TO DO BOTH. IF WE CAN, AND IF WE CAN'T, THEN WE'RE GOING TO PUBLIC. THAT ALL THAT BEING AND I'M NOT SAYING HE'S BAD, JUST SAYING, YOU KNOW, JUST FOR RE CAPPER. WHY THAT NOT OCCUR TOP TWO OR THREE REASONS. I THINK IN DISCUSSIONS WITH THE PUBLIC AGENCIES, ITJUST WASN'T REALISTIC AND WE WEREN'T GOING TO GET THE QUALITY OF PRODUCT THAT WE WANT. IF WE PUT THAT ARTIFICIAL DEADLINE OR THE, YOU KNOW, DEADLINE THAT WAS THERE OF THE END OF THE CALENDAR YEAR, SO. WE FELT THAT IT WAS PROVEN. TEO ASKED FOR AN EXTENSION WITH D. C T ES THERE.

OBVIOUSLY PART OF THIS COLLABORATIVE SOLUTION AND. YOU KNOW, FEEL THAT THEY CAN, YOU KNOW, TAKE THAT REQUEST TO THEIR BOARD AS WELL AND THAT WITH A LITTLE BIT MORE TIME WE'RE GOING TO GET GET A BETTER PRODUCT. THEN IF WE WERE, YOU KNOW, RUSHING TO JUST GET SOMETHING IN PLACE BY DECEMBER, 31ST. DC TEARY, I ASSUME IS WOULD BE OKAY WITH THIS IF THE

[00:30:01]

BOARD DECIDES TO DO SO. THEY REACHED OUT TO THEIR BOARD. YES SIR, WE ARE. WE'RE PLANNING. WE HAVE A BOARD MEETING TOMORROW. WITH THAT THIS CONVERSATION DID NOT ALLOW US TO PUT THAT ITEM ON THE AGENDA, BUT WE WILL CERTAINLY COVER THAT IN A REGIONAL TRANSPORTATION UPDATES TO GIVE THE BOARD A HEADS UP AND THEN WE HAVE A NOVEMBER BOARD OF MEETING IS SCHEDULED FOR NOVEMBER. 12TH AND SO BASED ON THE DIRECTION OF THE TV BOARD, WE WOULD GO AHEAD AND ABOUT ITEM TO OUR BOARD AGENDA. I'M FOR OUR BOARD'S APPROVAL OF THAT EXTENSION THROUGH THE END OF JUNE OF 2021, BUT I DID JUST WANT TO NOTE THAT THAT EXTENSION WOULD BASICALLY JUST EXTEND THE EXISTING CONTRACT IT WOULD NOT ALLOW FOR ANY ADDITIONAL MODIFICATIONS TO THE TO THE PROGRAM. JUST SINCE THAT IS A SHORT TERM PERIOD OF TIME, HOWEVER, THE BENEFITS IF THE MUT BOARD SO DECIDES OF CONTRACTING WITH DC A LONGER TERM IS LEVERAGING NOT ONLY A PARTNER THAT HAS BEEN WITH YOU. FOR QUITE A WHILE, BUT ALSO LEVERAGING OUR MOSQUE CONTRACTS WHERE WE DO CURRENTLY HAVE CONTRACTS WITH SPARE LABS TO AKI'S POINT WITH, YOU KNOW, WE CAN LEVERAGE SPARES CAPABILITY AS WELL AS 32 OTHER MOSQUE PROVIDERS, AND SO THAT'S ALWAYS AN OPTION AS WELL. SHOULD DARK COME BACK WITH THE COLLABORATIVE OPTION THAT IS NOT SUITABLE TO THE MG BOARD. THANK YOU APPRECIATE THAT. THOUGHTS FROM THE BOARD. I'D BE IN FAVOR OF BOBBY IN FAVOR OF THE SHORT TERM EXTENSION. JUST BASED ON MAKING SURE THAT WE GET THE BEST PRODUCT BACK. THEY NEED MORE TIME. GUARD AND STAR AND SAY THEY NEED MORE TIME TO GIVE US A GREAT PRODUCT. THANK YOU COME IN FRONT OF IT. ACCOUNTS WON AGREE. ANY OTHER COMMENTS, QUESTIONS? NO, I'M IN SUPPORT IS WELL. THINK YOU HAVE. AH, CERTAINLY THE SUPPORT NEEDED. I WOULD, UH I WOULD WELCOME A MOTION. TWO YES, ACTUALLY NOT A PUBLIC HEARING, BUT JUST EMOTION ON THE ITEM. THE MOST. THEN COUNT WELL WAS FIRST ON THE VERBAL BUTTON THERE. GOT A 2ND 2ND. THANK YOU, MR FRANKLIN. COUNCILMAN FRANKLIN ALL IN FAVOR OF THE OF EXTENDING US FOR SIX MONTHS AS PRESENTED. I. ESO THANK FOR DISCUSSION. THANK YOU CARE FOR THE ENGINE FOR THE SUMMARY, AND WE APPRECIATE THE C D. C TODAY BEING WILLING TIO WORK WITH US AND PUT THAT ON YOUR NOVEMBER 12TH BOARD IF WE COULD ASK JUST, UH KIEFER FOR OUR PURPOSES OF.

YOU COULD BE IN TOUCH WITH DC TODAY ONCE THAT IS FINALIZED, JUST SEND A NOTE TO EVERYBODY.

THAT WOULD BE FANTASTIC. YOU GOT IT. THANK YOU SO MUCH. A KIA LIKE NORMAL AS SOON AS WE COVER THAT AGENDA ITEM, I'LL SHOOT YOU IN JINAN. EMAIL JUST TO KIND OF KEEP YOU IN THE LOOP IS REAL TIME. IT'S POSSIBLE. PERFECT. THANK YOU, NICOLE. YOU'RE WELCOME. RIGHT NEXT I AM CITIZEN COMMENTS. I AM NOT SEEING ANYONE THAT DOES NOT ALREADY INVOLVED. ON THE ZOOM CALL. BORDER COMMISSIONER COMMENTS. HUH? HEARING NONE YET HAVE ONE COMING UP. SORRY. YOU

[BOARD OR COMMISSIONER COMMENTS]

KNOW, WE HAD A CONVERSATION ABOUT ABOUT MARKETING. AND I KNOW A COUPLE STEPS ARE DETERMINED TO BE TAKEN. WHICH IS GREAT, BUT WITH TWO ORGANIZATIONS, BUT WHAT ABOUT WHEN WE WANT TO HAVE A DISCUSSION THAT WE TALKED ABOUT? EVEN EVEN SOME DEEPER OUTREACHES? YOU KNOW, POINT OF SALE STUFF. THAT PLACES LIKE HUMAN SERVICES OR HEALTH SERVICES OR. END OR MARKETS AND WHATNOT. UH WHAT DID YOU THINK WOULD BE A GOOD WAY TEO TO PROCEED. THAT WOULD BE A KEY JEN, AI AND PAUL. FROM. YEAH, PUTTING TOGETHER A STAFF WOULD DO THAT PUT TOGETHER SOME SUGGESTIONS AND WHAT THAT WOULD COST. YOU KNOW, DIFFERENT AVENUES FROM FROM DIRECT MAILERS TO JUST POINT OF SALE STUFF AS WE DID IN THE. BY LOCAL CAMPAIGN, TEO YOU KNOW ALL OF ITS STALL THE DIFFERENT THINGS WE TALKED ABOUT. WOULD IT BE WORTH, I'LL TO? Y'ALL TWO? MAYBE WHAT WOULD BE OUR LIMIT HERE, PLUCKING THREE PEOPLE FROM THE BOARD TO PARTICIPATE IN THOSE DISCUSSIONS WHEN THE TIME WAS RIGHT? BETWEEN MEETINGS. SURE. PAUL GINNY. A KIA. HOW WOULD THAT STRIKE YOU GUYS? I THINK

[00:35:05]

THAT'S A CZ JIN AIDS. I THINK THAT'S AN EXCELLENT IDEA AND SOME OF THE IDEAS THAT WERE SHARED EARLIER. A CZ WELL, SO I THINK GETTING A REPRINT OF THE CURRENT. FLYER GETTING THE ENGLISH AND SPANISH AND MAKING SURE THAT IT'S AVAILABLE TO THOSE. LOCATIONS THAT WERE MENTIONED AS WELL AS THE CHURCHES. AND THEN WE CAN BRING TOGETHER IF THERE'S LIKE A SUBCOMMITTEE OF THE MUTV BOARD THAT WOULD LIKE TO MEET AND PROVIDE FURTHER DIRECTION. THEN YOU KNOW, WE CAN CERTAINLY SEND OUT AN INVITATION AND DO THAT AS WELL. BRINGING OUR COMMUNICATIONS AND MARKETING FOLKS. JENNA. AND I WOULD IMAGINE THAT MEETING WITH JUST WHOEVER THAT COMMITTEE IS, IT WOULD BE. NO. ONCE THE DUE DILIGENCE WAS DONE THE. THAT INFORMATION WILL BE SENT TO THE WHOLE BOARD. BUT THEN THE COMMITTEE WOULD CONVENE IN A PROBABLY ASSUME TYPE MEETING. BUT WHAT WE'D BE LOOKING AT TWO NOT TO MAKE THE MOST OF THE TIME WITH THE DIFFERENT SUGGESTED PROGRAMS COSTS. WHAT WE MIGHT EXPECT FROM THE IMPLEMENTATION OF IT AND TIMELINE. AGREED. HOW ABOUT WE GO? SO JIN ANIKI, IF YOU'LL TAKE TAKE THE LEAD ON COMBINED THAT INFORMATION AND MAYBE MAYBE A WEEK OUT OR SO IF YOU COULD LET US KNOW THAT YOU'D BE READY TO TALK ON X DATE. THEN. AH VOLUNTEER. OUR CHAIRMAN IS ABSENCE TO SEND OUT NOTES THE PORT. EVERY RECRUIT THREE PEOPLE. TIO ARTIST PAYTON THAT SUBCOMMITTEE PERFECT. SOUNDS GREAT. OK, OTHER UH, MR COMMENTS THANK YOU, MAYOR. HEY, WE DON'T HAVE EXECUTIVE SESSION DOING. WE DO NOT. ALL RIGHT. WELL, I WOULD ENTERTAIN A MOTION TO GERMAN. THEY THANK YOU FOR EVERYBODY AS PARTICIPATION, THOUGHTS AND BRAINSTORMING, UH, APPRECIATE THE WORK AND MAKE HER TO SEE WHAT WE COME UP WITH MOTION TO ADJOURN. SECOND SECOND. I, UH, ALL RIGHT. I'LL TAKE CARE AND LOOK FORWARD TO WORKING WITH

* This transcript was compiled from uncorrected Closed Captioning.